Teams Connect

Turn Microsoft Teams Into Your Business Phone System

Teams Connect

Enable outbound and inbound calling within Microsoft Teams using our direct routing solution. Whether integrating with an existing PBX or deploying Teams as a standalone telephony system, Teams Connect makes business communication simple, secure, and cost-effective.

Keep your business numbers and caller ID

Retain your existing business numbers and maintain brand consistency with customisable caller ID settings. Present a professional image on every call, whether local or international.

Connect Teams with on-site or cloud-based PBX

Integrate Microsoft Teams with your existing PBX system, whether hosted on-premises or in the cloud. Extend your current telephony investment while unlocking Teams’ collaboration features.

Compatible with Microsoft 365 Business and Enterprise plans

Seamlessly integrate with Microsoft 365 Business, E3, and E5 plans. Enjoy full Teams functionality with added voice capabilities — no need to switch platforms or providers.

Includes voicemail, IVR, call queues, and recording

Enhance communication with enterprise-grade features like voicemail, interactive voice response, intelligent call queuing, and secure call recording — all within the Teams environment.

Advanced reporting and admin tools

Gain visibility and control with powerful admin dashboards. Track usage, monitor performance, and generate detailed reports to support informed decision-making and compliance.

Maintain consistency across channels without replacing your existing investment.